EXPLORE AND REFLECT ON CONTEMPORARY CONCEPTS THAT ARE EMERGING IN THE HOSPITALITY INDUSTRY?

                                                     GLOBALIZATION

Globalization: Is defined as the worldwide movement towards economic, financial, trade and communications integration. It has both positive and negative impacts in the hospitality industry and in this discussion I will focus on the positive influences (www.businessdictionary.com/definition/ globalization. Html)

There is an increment between people, language and cultural barriers: If people do travel and find jobs in various parts of the world, this will lead to the reduction in language and cultural barriers thus increasing equality between people since they will become comfortable with working with different people. Furthermore, this is the great pros of globalization since non equality and racism is the major enemy of humanity. Therefore, it is high time people become knowledgeable to take any action against any culture.

Educating workers around the world: Globalization is necessary because is provides education to managers and employees within the hospitality industry, about the issue of various cultures, people, religions and different aspects of life. On top of that globalization assists them to understand what is important of humanity. Lastly, it has helped in the sense that it reduced the concept of racism.

Increasing knowledge about different variety of foods: Because of these vast trends of globalization, quite a number of restaurants and hotels have a variety of foods, for them to cater for different kinds of people from all over the world. Tourists feel valued when they see their own food somewhere, for example, Chinese tourists travels the world over, that means all big cities have “China Towns.” These will attract Chinese people to go and visit these people which are far from China but yet similar Chinese traditions.

Multilingual services: Globalization has give rise to the fact that more people travel from different parts of the world. This means that hotels got advantaged by this modernization, so to maintain this travelling a number of hotels hire people who know different languages so that their customers feel comfortable.

www.businessdictionary.com/ definition/ globalization.html
http://paraspuri:wordpress.com/. . / The impact- of –globalization-on-the-hospitality: 2012-03-24(Accessed 19 March 2014, 14:00) 
www.globalisation101.org/ what- is- globalization/( Accessed:18 March 2014, 13:40)
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